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Client Testimonial

"I have been advertising my property with Holiday Rental Web for over a year, and it's been a great experience for me. I've actually tried other sites, but yours has beaten all of them sites down after you have got it redesigned. Very clear, neat and easiest one to use, honestly."

Catherine Jones

Holiday Home Owner – Capri, Italy

 
 

Website Users Terms and Conditions
Website Advertiser Agreement and Terms of Use

I. Website Terms and Conditions of Use

Thank you for visiting www.holidayrentalweb.com. By using or accessing holidayrentalweb.com (“the Site”) whether you are a property owner or agent (an “Advertiser”) placing advertisements on www.holidayrentalweb.com ("our site") or a person using this site other than to advertise holiday rental home (a "Traveler"), by accessing or using our site, these website terms and conditions of use ("Website Terms and Conditions of Use") inform you of the basis on which you may make use of our website.

Please read the Website Terms and Conditions of Use thoroughly before using our website. By using our website, you indicate that you accept the Website Terms and Conditions of Use. Please do not use our website if you do not agree to the Website Terms and Conditions of Use.

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1. Information about us

Our site is operated by Garant Impex Limited, trading as www.holidayrentalweb.com. We are registered in Spain with VAT registration Nº ES B 93023596. 
We are an advertising service for (an “Advertiser”) and an accommodation search and advertising medium facility for (a "Traveler"). We do not own, inspect or provide content for any of the properties advertised on our site. We have absolutely no involvement in the booking process or transaction, although we may provide tools to enable the transaction between (an “Advertiser”) and (a "Traveler"). We make no claims as to the quality, safety or legality of any of the properties advertised. Neither can we confirm the accuracy of the advertisements or their content. It is the sole responsibility of the (an “Advertiser”) to be eligible to rent the property and the sole responsibility of (a "Traveler") to pay for the rental accommodation.

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2. Information and Materials on our website

All copyright, database rights, trademarks and design rights in our site and in the material published on it belong to us or our Advertisers. You may download material from our website for the sole purpose of using our website, but you must not copy, transmit, modify, republish, save, pass off or link to any content or material on our website without our prior written consent. You may forward information or material from our website to third parties by using the 'Email to Friend' tool. By using this tool you confirm that you have obtained prior consent to receiving information and material from our website from any third parties to whom you send these information or material.

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3. User safety

Consideration should always be given to the nature of advertisements and contracts transacted on the Internet, and the risks involved. Although we encourage (an “Advertiser”) and (a "Traveler") to make direct contact with each other, you may never meet or directly speak to an (an “Advertiser”) and (a "Traveler"), and you must therefore proceed with care and judgment when using our site.

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4. User Claims

Any contract for the rental of any property listed on our site is directly between an (an “Advertiser”) and (a "Traveler") and we are not a party to that contract. In recognition of this, you acknowledge that any claim you may have that is in any way connected with a dispute you have with another user of and/or (an “Advertiser”) on our site must be brought directly against that user or (an “Advertiser”) and not against us.

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5. Our website limitation of liability and responsibility

We act merely as an advertising service through which (an “Advertiser”) can advertise properties to (a "Traveler"). We do not own nor have we inspected nor do we have any control whatsoever over any property listed on our website and we make no representations or warranties regarding any of the properties. While we require (an “Advertiser”) to advertise properties truthfully, fairly and accurately, and we take reasonable steps to remove advertisements from our website following any complaint from a (a "Traveler") or another (an “Advertiser”), we have no control over the accuracy of any advertisement or the capacity of any (an “Advertiser”) to make a booking with a (a "Traveler"). As such, we disclaim all liability and responsibility for any loss or damage (including personal injury) suffered or incurred by you or another party arising from:

a) any reliance by any user of our website, or by anyone who may be informed of any of its contents, placed on any advertisement, commentary and other materials posted on our website, or any error or mistake or inaccuracy contained in any statement, description, representation or other information made about or in connection with a property listed on our website

b) the act or omission of the (an “Advertiser”) or any failure of the (an “Advertiser”) to perform or comply with any of the terms of the contract between the (an “Advertiser”) and you, including a failure to provide the property on the requested date (whether due to a double-booking or otherwise), or a failure to provide the property in the condition or with the amenities that such property was advertised on our website

c) any loss of or damage to personal possessions at a property

d) any incident or occurrence which takes place at a property

Although we will do our best to prevent intentional misuse of our website and the dissemination of harmful programs via our website, we will not be liable for any loss or damage caused by any intentional misuse of our site or the distribution of viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website.

If we are in breach of these terms, we will only be responsible for any losses you suffer as a result and to the extent that they are a foreseeable consequence of both of us at the time you use our website. We shall not be liable for any indirect losses suffered by you which are a side effect of the main loss or damage and which are not reasonably foreseeable by both of us at the time you use our website. Our liability shall not in any event include business losses (which includes without limitation loss or corruption of data, loss of profits or contracts, loss of revenue, loss of anticipated savings in expenditure, or business interruption) as a result of our breach of contract or negligence or otherwise.

This does not affect our liability for fraudulent misrepresentation or if something we do negligently causes death or personal injury, nor any other liability which cannot be excluded or limited under applicable law.

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6. Reporting Inappropriate Content

If you consider any of the content of any videos, photographs or any other material posted on our site by any (an “Advertiser”) to be offensive, discriminatory, defamatory or libelous or otherwise inappropriate ("Inappropriate Content"), please notify us of such content by sending us details of the content you consider to be inappropriate and the reason why you consider such content to be inappropriate. Upon receipt of notification that any content is considered to be inappropriate, we will review such content and shall decide whether to remove such content from the website. Please send details of any content which you consider to be Inappropriate Content to us:
By email to: support@holidayrentalweb.com

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7. Intellectual Property Infringement

If you are an intellectual property rights owner and consider that the content of any videos, photographs or any other material posted on our site by any (an “Advertiser”) infringes your intellectual property rights, you may notify us of such infringement by sending the following information to us:

a) identification of the work which you claim to be infringed

b) identification of the content which you claim to infringe that work in order to allow us to locate the allegedly infringing material

c) your contact details

d) confirmation that you have not authorized the use of the work in the manner complained of.

Please send details of such infringement to us:
By email to: support@holidayrentalweb.com

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8. Interruptions in our service

Whilst we take every care to maintain the continuity of our website, the Internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate our website or any particular part of it.

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9. Links from our site

Where our site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

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10. No partnership or agency

Nothing in these Website Terms and Conditions of Use or in your use of our website creates or is intended to establish, any partnership, joint venture or agency between us.

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11. Law and jurisdiction

These Website Terms and Conditions of Use are governed by law of Spain, and the courts of Spain will have exclusive jurisdiction over any claim arising from, or related to, a visit to our website (although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country).

You agree to comply with all applicable laws, statutes and regulations concerning your use of our website. Each and every booking carried out on, or as a result of use of, the website is deemed to be completed within Spain and therefore shall be governed by and interpreted in accordance with the law of Spain.

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12. Events beyond our control

We will not be in breach of these Website Terms and Conditions of Use, or otherwise liable for any failure or delay in performance, arising from any circumstances beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or any other accident or natural disaster.

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13. Invalidity

If a provision of these Website Terms and Conditions of Use (or part of any provision) is found illegal, invalid or unenforceable, the enforceability of any other part of these Website Terms and Conditions of Use will not be affected.

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14. Variations

We may revise these Website Terms and Conditions of Use at any time by amending this page or by publishing notices elsewhere on our site.

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15. Notices

Any notices that you wish to send us should be emailed to legal@holidayrentalweb.com Any notices that we may wish to draw to your attention to will be displayed on our website or through our emails and newsletters communications.

II. Website Advertiser Agreement and Terms of Use

Please read the Website Advertiser Agreement thoroughly before using our website for advertising of your property . By advertising on our website, you indicate that you accept the Website Advertiser Agreement and Website Terms and Conditions of Use

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1. Information about us

Our site is operated by Garant Impex Limited, trading as www.holidayrentalweb.com. We are registered in Spain with VAT registration Nº ES B 93023596. 
We are an advertising service for (an “Advertiser”) and an accommodation search and advertising medium facility for (a "Traveler"). We do not own, inspect or provide content for any of the properties advertised on our site. We have absolutely no involvement in the booking process or transaction, although we may provide tools to enable the transaction between (an “Advertiser”) and (a "Traveler"). We make no claims as to the quality, safety or legality of any of the properties advertised. Neither can we confirm the accuracy of the advertisements or their content. It is the sole responsibility of the (an “Advertiser”) to be eligible to rent the property and the sole responsibility of (a "Traveler") to pay for the rental accommodation.

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2. Rules for advertising

By advertising on our website and by providing information to us, you agree to the following eligibilities to advertise:

a) That we may undertake a process for the purposes of verifying your identity and your ownership. To do so we may check the details you supply against any particulars on any database (public or otherwise), to which they we can have access to. We may also use your details in the future to assist other companies, for verification purposes. A record of the search will be retained

b) To provide us proof of personal identification, proof of ownership of the property advertised on our website, and proof of authority to list, to offer for rent and to rent the property, upon our request

c) That you will not wrongfully withhold a deposit or fail to give a refund in accordance with the underlying rental agreement

d) That you will not wrongfully deny access to the advertised property

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3. Advertising content, layout, positioning, photos and videos

Prior to activation of an advertisement all content that you submit (with the express exception of any video content) is subject to our approval. As part of that process and in an ongoing capacity we reserve the right to review and amend content and photographs you supply. We do not vet or review any video content that you post to our site. All video content and photographs that you submit to the site must comply with the Video and Photograph Content Requirements. You are solely responsible for the content of any material (including video content and photographs) that you submit to the website. We will not be responsible or liable to any third party, for any content or the accuracy of any content or material which you upload to our website or for any information you provide to us or any user or our website. Whilst We will use our best endeavors to stop unauthorized redistribution by unaffiliated third parties we will not be held responsible for any infringement or violation as such the user waives and releases all rights to claim against us for such violations and infringements.

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4. You the (an “Advertiser”) agree that you will accurately describe and present the property and will disclose any material defects.

You agree that any photographs, videos and/or any other content or material that you submit to the website for the purpose of advertising a holiday home Advertiser Content must not contain any of the following:

a) any nudity, lewd gestures or any other material that is threatening, offensive, violent, pornographic, obscene, hateful, discriminatory or that could encourage the commission of a criminal offence

b) any material that is defamatory or libelous

c) any material which infringes the copyright or other intellectual property rights of a third party, or which breaches any privacy rights of a third party

d) inaccurate or false information about the holiday home

e) any other material which is considered to be inappropriate

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5. In respect of any Advertiser Content you submit to the website, you will retain the intellectual property rights in such Advertiser Content.

By submitting Advertiser Content to our website, you the (an “Advertiser”) hereby grant to us, our sub-licensees and assignees, a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, edit, reproduce, record, modify, translate, distribute, play, perform, make available to other users of our site, prepare derivative works of and to display the Advertiser Content by any medium or method whether now known or later developed for the purpose of providing the services via our website and for promoting our services, including the right to assign, sub-license or transfer the whole or any part of these rights to a third party. You agree to waive any moral rights or similar rights that you have in the Advertiser Content whether such rights arise pursuant to the Copyright, Designs and Patents Act 1988 or equivalent legislation anywhere in the world.

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or to locate anyone posting any Inappropriate Content or other similar material onto our website.

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6. You warrant and agree that:

a) you own or have the necessary licenses, rights and consents in writing in and to any Advertiser Content that you submit to our website and you will provide to us evidence of all such licenses, rights, consents and permissions if we so request

b) the Advertiser Content is your own original work and has not been copied wholly or substantially from a third party

c) the Advertiser Content is accurate, complete and true

d) the Advertiser Content complies with the European Code of Advertising Practice and all other relevant codes under the general supervision of the Advertising Standards Authority

e) the Advertiser Content does not contain any Inappropriate Content

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7. You agree to indemnify and keep us indemnified from and against any and all claims, actions, proceedings, damages, losses, liabilities and expenses (including legal fees) suffered or incurred by us arising out of or in connection with any one of the following:

a) any failure by you to obtain the necessary licenses, rights and consents in and to any Advertiser Content that you submit to our website

b) any claim by a user or any third party in connection with or resulting from the Advertiser Content, including any claim that the Advertiser Content infringes the intellectual property or other proprietary rights of a third party

c) the inclusion of any Inappropriate Content in any Advertiser Content

d) We reserve the right to remove from our website without notice and at our sole discretion any Advertiser Content which we consider to contain Inappropriate Content

e) We reserve the right to remove from our website without notice and at our sole discretion any Advertiser Content in respect of which we have received notification that such content infringes, or may infringe, the intellectual property rights or privacy rights of a third party or breaches a duty of confidentiality to a third party

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8. Multiple properties

That a property advertisement on our website pertains to one property, not multiple properties, nor an example of properties in a certain region. Only one self-contained property should be represented in an advertisement unless prior permission has been given by us. We reserve the right to amend any property adverts not adhering to this policy.

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9. Co-located properties and adverts

Co-located properties are classed as a set of properties available for holiday rentals that are on the same site or complex, advertised by the same Advertiser and can be rented individually or in combination. You can advertise between two and six co-located properties using a set of Co-located Adverts. A further advert can be added to your set to showcase the option of renting the properties in combination as a Group Advert. Within the set each property must have its own advertisement page.

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10. Exchanging properties

A property advertisement on our website relates to a specific property, and this property must not be substituted for another by way of changes to the text and photographs unless prior permission has been given to the Advertiser. If an Advertiser is found to have changed the property being described, we reserve the right to suspend the advert in question.

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11. Availability calendar accuracy

It is a requirement of your advertising contract with us that your availability calendar accurately reflects the availability for the advertised property at the time the calendar is updated. Misrepresentation of availability calendar of the advertised property is misleading to site users. We reserve the right to withdraw the calendar availability facility or terminate the advertisements concerned, without refund, where we believe calendars to be misleading.

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12. Availability calendar updating

The Advertiser agrees to update availability calendars on a minimum time period of one (1) per week. This includes confirming if there have been no changes in that period. Failure to provide the minimum frequency of updates will affect advert performance and the users search experience. We reserve the right to withdraw the calendar facility from adverts where availability is considerably out of date. Adverts that repeatedly fail to meet this minimum requirement will be terminated without refund.

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13. Rental rates table accuracy and updating

It is a requirement of your advertising contract with us that your rental rates table accurately reflects the available and current prices for the advertised property. Rental rates should be based on the price per week (seven nights); nightly rates for midweek and weekends can be entered separately. Rental rates must be representative of your maximum occupancy. You agree that you have a minimum of nine months' data in your rental rates tables in order to facilitate advance travelers searches.

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14. We reserve the right to request accurate updating of rental rates tables from advertisers

Failure to act on such requests, continued failure to accurately reflect available pricing, or sustained complaints from travelers about misleading advertised pricing will result in termination of advertising, without refund.

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15. Termination of an advertisement

a) If we receive substantiated complaints from any number of website users about a specific advertisement misrepresenting the property, or its surroundings, or the inappropriate behavior of an Advertiser, then we reserve the right to remove the advertisement without notice, and retain payment

b) If an Advertiser attempts to enter unsuitable material into the online database, or persistently misuses the online systems, we reserve the right to remove the associated advertisement from our website and full payment will be retained

c) We reserve the right to refuse or remove any advertisement from our website that we consider unsuitable, incomplete or misleading, or which we consider to contain Inappropriate Content, and will not be liable for any expense in so doing;

d) We reserve the right to refuse any advertisement from our website where the content fails to meet our requirements

e) If an Advertiser wishes to have their advertisement removed from our website before the end of their subscription, this will be done as soon as we receive formal notice from the Advertiser by email or using the 'Contact Us' page, quoting their Advertiser ID or property number and password.

No refunds will be given If an Advertiser is in breach of these terms from 15 a) to 15 e) and we may remove the advertisement from our site without notice and without refund.

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16. Ability to Contact an Advertiser

In the interest of maintaining a high level of service to Travelers using our website, we require all Advertisers to be available to respond to enquiries by telephone or email. Should Advertisers be unavailable for a period of more than one week, we ask them to leave an answer phone message to that effect or to set up an out of office response on their email account. If neither of these options is viable, we ask that Advertisers contact us so we can temporarily suspend their advert. We reserve the right to suspend adverts of Advertisers who are unreachable for more than one week. In this instance we will send messages by telephone and email asking for the Advertiser to request re-activation upon their return.

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17. Travelers Guest books and reviews

All entries in the guestbook must be genuine comments from your travelers guests. We reserve the right to request the email address of the guests whose comments are included for the purposes of verification. Should we decide to include guest reviews on the website, the same rules will apply.

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18. Unauthorized payment options

No Advertiser should request payment from a Traveler via an instant cash wire transfer system such as Western Union or Money Gram transfer. Neither may you request payment by cash sent by post. Such actions may result in immediate termination of your advertising. Payment should be accepted via credit card, cheque, bank transfer or PayPal only.

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19. External links

We reserve the right to remove from advertisements both email addresses and links to external websites which either do not conform to the guidelines provided, or which we feel are not appropriate, or act against the interests of us or our Advertisers. The ultimate responsibility and authority for determining the aforementioned rests solely with us. Should an Advertiser add a link or email address without consent, re-add a link or email address after its removal or remove reciprocated links from their website, we reserve the right to cancel their advertising without refund

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20. Payment details

No Advertisements will be activated without payment. If payment is being made by credit or debit card this can be processed online by our online card payment provider. For payments made to us by bank transfer and/or in a foreign currency, an admin fee of 10 € will be applied in order to cover the bank charges incurred. Advertisements can be paid for on an annual basis. No 'cooling off period' applies beyond the first year or first quarter of advertising.

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21. VAT

If you are an Advertiser resident outside Spain, VAT will not be charged as our services are outside the scope of Spanish VAT when provided to you. Please note that all Advertisers are responsible for charging and accounting to the relevant authorities for rental income taxes (including, where relevant VAT) on the rental payments they receive.

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22. Refund policy

We provide an advertising service rather than a physical product. We offer a 'cooling off period' of fifteen working days wherein an Advertiser may cancel the requested advertising by email to support@holidayrentalweb.com or by use of the 'Contact Us' form on our website (stating the Advertiser ID or property number and the Advertiser's password). The 'cooling off period' applies to the initial advertising period only; it cannot be applied beyond the first year of advertising.

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23. Changes to pricing and conditions

We reserve the right to change the rates and conditions without notice. Any new rates will be applicable immediately for all new advertisements and renewals for both new and existing Advertisers.

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24. Intellectual Property

All copyright, database rights, trademarks and design rights in our site and in the material published on it belong to us or our Advertisers. You may download material from our site for the sole purpose of using our site, but you must not copy, transmit, modify, republish, save, pass off or link to any content or material on our site without our prior written consent.

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25. Your safety

Consideration should always be given to the nature of advertisements and contracts transacted on the Internet, and the risks involved. Although we encourage Advertisers and Holidaymakers to make direct contact with each other, you may never meet or directly speak to an Advertiser or a Traveler, and you must therefore proceed with care and judgment when using our website.

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26. Claims and indemnity

Your contract for the rental of any property you list on our website is directly with the user of our website and we are not a party to that contract. In recognition of this, you acknowledge that any claim you may have that is in any way connected with a dispute you have with a user of our site must be brought directly against that user and not against us. You also agree to compensate us for any claims, actions, costs, expenses (including but not limited to legal costs and disbursements), losses or damages suffered or incurred by us as a result of any claim made against us by a user of our website or any other third party as a result of or in relation to your dealings with users of our website, including:

a) any error, mistake or inaccuracy, or misleading or fraudulent representation, contained in any statement, description, representation or other information made about or in connection with a property advertised by you on our website

b) any act or omission by you or third parties on your behalf or any failure by you to comply with any of the terms of the contract between you and the user

c) any loss of or damage to personal possessions at a property

d) any incident or occurrence which takes place at a property, including any personal injury suffered by a user or any other person whilst at the property or as a result of your negligence

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27. Our liability and responsibility

We act merely as an advertising service through which you can advertise properties to users and travelers of our website and we make no representations or warranties regarding the capacity of any user or traveler of our website to make a booking with you. To the extent permitted by law, we and third parties connected to us hereby expressly exclude Any loss or damage suffered or incurred by you as a result of:

a) the act or omission of any user of our site or any failure of the user to perform or comply with any of the terms of the contract between you and the user, including a failure to pay any sums required under the contract

b) any damage to the property or loss of or damage to items contained therein

c) any incident or occurrence which takes place at the property

d) Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation

e) any liability for loss of income or revenue;

f) loss of business

g) loss of profits or contracts

h) loss of anticipated savings

i) loss of data

j) loss of goodwill

k) wasted management or office time

l) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

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Our Property Advertising Features

28. Interruptions in our service

Whilst we take every care to maintain the continuity of our website, the Internet is not always a stable medium and errors, omissions, interruptions of service and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate our website or any particular part of it.

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29. Links from our site

Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

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30. No partnership or agency

Nothing in these Advertiser Terms of Use or in your use of our website creates, or is intended to establish, any partnership, joint venture or agency between us.

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31. Law and jurisdiction

These Terms of Use are governed by law of Bulgaria, and the courts of Bulgaria will have exclusive jurisdiction over any claim arising from, or related to, a visit to our website (although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country).

You agree to comply with all applicable laws, statutes and regulations concerning your use of our website.

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32. Events beyond our control

We will not be in breach of these Website Terms of Use, or otherwise liable for any failure or delay in performance, arising from any circumstances beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion, or any other accidents.

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33. Invalidity

If a provision of these Website Terms of Use (or part of any provision) is found illegal, invalid or unenforceable, the enforceability of any other part of these Website Terms of Use will not be affected.

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34. Variations

We may revise these Website Terms of Use at any time by amending this page or by publishing notices elsewhere on our website.

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35. Notices

Any notices that you wish to send us should be emailed to legal@holidayrentalweb.com. Any notices that we may wish to draw to your attention to will be displayed on our website or through our regular email or newsletter communications.